Emergent has setup a dedicated servuce center for Ethicon Endo-Surgery, a J&J company as per FDA standards at Navi Mumbai. It also runs a call center to support its customers. Emergent is known accross the country for its commitment in maintening the equpment sold by it. It ensures that the customers get full value for their investment by asurance of over 95% uptime and support within 24 hrs in metro cities and 48 hrs in other towns.
Emergent has been the third party service provider for companies like Sterrad, Bard Electrophysiology, Biosense Webster, Volcano.